Frequently Asked Questions | Balboa Medical Center & Med Spa

1. Where is Balboa Medical Center & Med Spa located, and is parking available?
Our private clinic is located in the heart of Encino at 16311 Ventura Blvd, Suite 955, Encino, CA 91436. Convenient, structured parking is available directly inside the medical plaza building for easy, discreet access.

2. What are your clinic hours?
We offer flexible scheduling Monday through Friday from 10:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 3:00 PM. We are closed on Sundays.

3. Who performs the aesthetic and medical treatments at your clinic?
Every treatment protocol at Balboa Medical Center & Med Spa is developed and directly supervised by Board-Certified Internist Dr. Amir Raeesy, MD. Your care is never passed off to unsupervised staff.

4. Do I need a consultation before receiving a treatment?
Yes. Every new patient begins with a personalized, one-on-one medical evaluation with Dr. Raeesy to review your health history and build a customized plan around your goals.

5. Can I receive a treatment on the same day as my consultation?

In most cases, yes. Patients who are cleared during their initial consultation can typically complete their aesthetic or wellness treatment during the same visit.

6. How can I schedule or reschedule an appointment?
You can easily book online through our website scheduler, or call our Encino clinical desk directly at (818) 701-0017 during business hours.

7. Do you accept health insurance for aesthetic or wellness services?
Cosmetic procedures, injectables, IV nutrient drips, and specialized weight management programs are elective wellness services and are not covered by standard medical insurance. We offer transparent, affordable pricing and competitive packages for all treatments.

8. What is your cancellation policy?
We kindly ask that you notify our office at least 24 hours in advance if you need to reschedule or cancel your appointment so we can accommodate other patients on our waitlist.

9. What payment methods and rewards programs do you accept?
We accept all major credit cards, debit cards, and cash, and we participate in Allē and Aspire rewards programs so you can earn and redeem points on eligible aesthetic treatments. We also offer transparent package pricing and flexible payment plan options during your visit.

10. Do you offer aesthetic and wellness treatments for men, and are visits private?
Yes. Many men visit our Encino clinic for Brotox, jawline contouring, hair restoration, hormone optimization, and medical weight loss. All consultations and treatments take place in private medical suites on Ventura Boulevard with complete discretion.